Terms and conditions
— All cancellations must come to Iceland Luxury Drive in written form, via email, to the address info@icelandpremiumtours.is. Cancellation policies are :
a) for day tours – 24 hours prior, but may depend on the tour–see below for further details b) for private tours 5 days prior, but may depend on the tour. — All tours are prepaid in full, with the exception of northern lights. — All rates are quoted and presented in Icelandic Krona (ISK), the prices are per person and include VAT and all other taxes. We reserve the right to increase prices in the event of currency fluctuations, taxes or other cost increases out of our control. Tickets purchased prior to the increase will not be affected by the increase. — Any changes may incur change fees. To amend a booking, please send us a request in writing at info@icelandpremiumtours.is. Guests are obligated to follow tour operator’s directions regarding safety and regulations in line with Icelandic law and regulations. — No shows are fully charged. — By participating on our trips, you grant Iceland Luxury Drive or our partners to use any film or photographic record of your trip for promotional and/or commercial purposes. — With your safety in mind, Iceland Luxury Drive reserves the right to cancel a tour or change the itinerary due to weather conditions or any other factors beyond our control. Guests are obligated to follow our guides’ directions regarding safety and regulations in line with Icelandic law and regulations. Iceland Luxury Drive does not assume any responsibility for accidents caused by the reckless behavior of customers, or failure to notify of any unusual or medical needs.
Travel Insurance: Remember to take out travel insurance before your journey. Residents of the EU/EEA countries should bring their European Health Insurance Card (E-111 form) in case of illness and need for medical care.
Cancellation
· 10% of the price of your tour is nonrefundable, for booking & preparing your tour.
· 90% refund if cancelled 15 days or more before start date.
· 50% refund if cancelled 14–3 days before start date.
· 25% refund if cancelled 2–1 days before start date.
· No refund if cancelled less than 24 hours prior to departure or no-show at pickup.